FAQs
TICKET PRE-SALE INFORMATION
I WANT TO GET FIRST ACCESS TO ROBBIE WILLIAMS: LIVE 2025, HOW DO I DO THIS?
You need to pre-order Better Man [Motion Picture Soundtrack] through the Official Music Store before 18:00pm GMT, Tuesday 12th November 2024.
or
You need to register for access via the form hosted on the Official Music Store, you must confirm your email address before 18:00pm GMT, Tuesday 12th November 2024.
WHEN WILL I GET PRESALE ACCESS?
If you purchased an album, or registered via the form, you will receive an email between 7:00pm and 10:00pm GMT Tuesday 12th November 2024, containing your presale link to the presale and details of the tour.
WHEN DOES THE PRESALE OPEN?
These emails invite you to purchase tickets in our exclusive presale window, running from 10:00am GMT Wednesday 13th November 2024 for the UK dates and from 10:00am Thursday 14th of November 2024 for the European dates..
Presale access does not guarantee you tickets; it guarantees your eligibility to access the ticket presale before general release. Please note, due to high demand tickets are extremely limited.
HOW DO I REDEEM?
Simply follow the link provided in your email, which will take you to a designated presale page.
I'VE PRE-ORDERED THE ALBUM, BUT I HAVE NOT RECEIVED THE LINK YET, WHY?
You should receive your email between 7:00pm and 10:00pm GMT Tuesday 12th November 2024, please check both your inbox and junk mail folders carefully to locate this email.
If you have not received this, please contact: support@ceremonyofroses.com
The link, along with all the tour details will be sent to the email address that you used when making your album purchase.
HOW MANY TICKETS CAN I PURCHASE?
The link allows you to purchase up to 6 tickets.
IF I ORDER MORE THAN ONE ALBUM FORMAT, WILL I GET ADDITIONAL ACCESS?
No, there's only one link.
I’VE PRE-ORDERED THE ALBUM FROM ANOTHER RETAILER, WILL I STILL RECEIVE PRE-SALE ACCESS?
In order to qualify for the ticket presale you need to order directly from the Official Music Store.